Belle Âme Skin & Beauty Lounge · Vancouver, BC

Studio Policies & Care Protocols

Visiting Our Studio

Your safety, comfort, and satisfaction are our top priorities at Belle Âme Skin and Beauty Lounge. Before booking your appointment, please review our studio policies. By scheduling an appointment you confirm you have read and agree to these terms, and that a service-specific consent form will be completed in studio before any treatment begins.

01 — Service Policy

Permanent Makeup, Medical Tattoo's & Micro-needling

For safety and best results, clients are not eligible for treatment if any of the following apply. If you have medical concerns, please speak with your doctor before scheduling.

Eligibility

Treatment is not suitable if any of the following apply.

Booking & Payment

Cancellation & No-Show Policy

Notice GivenFee Applied
48 hours or moreNo charge
Less than 48 hours50% of service fee
No-show, no notice50% of service fee

If you are more than 15 minutes late, your appointment may need to be shortened or rescheduled. Fees may still apply.

02 — Service Policy

Lash Extensions & LED / UV Lash Extensions

For safety and to ensure a successful application, clients are not eligible if any of the following apply. If you arrive with any of the above conditions, a fee of 50% of your service cost may be charged.

Eligibility

Treatment is not suitable if any of the following apply.

Maintenance

Cancellation & No-Show Policy

Notice GivenFee Applied
48 hours or moreNo charge
Less than 48 hours50% of service fee
No-show, no notice50% of service fee

Late Arrivals

If you are more than 15 minutes late, your appointment may need to be shortened or rescheduled. Fees may still apply.

03 — Service Policy

Lash Lift, Brow Lamination & Tinting

For safety and to ensure proper results, clients are not eligible for treatment if any of the following apply. If you are unsure whether you are a suitable candidate, please consult your technician before booking.

Eligibility

Treatment is not suitable if any of the following apply.

Health & Safety

During Your Appointment

Aftercare

Cancellation & No-Show Policy

Notice GivenFee Applied
48 hours or moreNo charge
Less than 48 hours50% of service fee
No-show, no notice50% of service fee

Late Arrivals

If you are more than 15 minutes late, your appointment may need to be shortened or rescheduled. Fees may still apply.

04 — Service Policy

Facial Waxing

For safety and best results, waxing services may not be suitable if any of the following apply. If you are pregnant, waxing is generally safe but increased sensitivity is common. Please inform your technician before your appointment.

Eligibility

Treatment is not suitable if any of the following apply.

Pre-Waxing Preparation

Health & Safety

During Your Appointment

Aftercare

Cancellation & No-Show Policy

Notice GivenFee Applied
48 hours or moreNo charge
Less than 48 hours50% of service fee
No-show, no notice50% of service fee

Late Arrivals

If you are more than 15 minutes late, your appointment may need to be shortened or rescheduled. Fees may still apply.

05 — Service Policy

Teeth Whitening

For safety and optimal results, teeth whitening may not be suitable if any of the following apply. Clients with naturally thin enamel or intrinsic staining may experience limited results. Please consult your technician or dental professional if you are unsure.

Eligibility

Treatment is not suitable if any of the following apply.

During the Appointment

Our specialists will assess your teeth and guide you through the whitening process. Results vary based on natural enamel, lifestyle habits and previous dental work. Teeth with crowns, veneers, bridges or bonding may not lighten the same way as natural enamel.

Aftercare: White Diet (24 to 48 Hours)

To help maintain your results, follow the white diet for 24 to 48 hours after treatment. Your enamel is more porous and can absorb pigments easily during this time.

Foods to Avoid

Foods Allowed

Sensitivity

Some clients may experience temporary tooth or gum sensitivity. This is normal and typically subsides within a few hours. Sensitivity toothpaste may help if needed.

Cancellation & No-Show Policy

Notice GivenFee Applied
48 hours or moreNo charge
Less than 48 hours50% of service fee
No-show, no notice50% of service fee

Late Arrivals

If you are more than 15 minutes late, your appointment may need to be shortened or rescheduled. Fees may still apply.

Studio Policies

General Policies & Consent

Informed Consent

All clients are required to complete a health intake form and sign a service-specific informed consent form in studio prior to the start of any treatment. Booking an appointment does not constitute informed consent. Consent forms will be provided at your appointment and must be completed before your service begins.

Photo & Social Media Consent

Use of before-and-after images for portfolio, social media, or educational purposes requires your explicit written opt-in via the in-studio consent form. Image use is never assumed.

Patch Tests

Patch tests are available and strongly recommended for clients with sensitivities to tinting, perming, or adhesive solutions. Availability is managed at the time of booking.

Refund Policy

All services are non-refundable once performed. Touch-up appointments are available as separate bookable services with applicable fees listed on our booking site. Belle Âme does not offer refunds for completed treatments on the basis of individual healing variation, failure to follow aftercare instructions, or dissatisfaction with results that fall within the normal expected range for the procedure.

In the event of a documented service error or adverse reaction directly attributable to our practice, please contact us immediately so we can assess the situation and determine an appropriate resolution.

Right to Refuse Service

We reserve the right to refuse service at any time for reasons including contraindications, safety concerns, or client non-compliance with our policies.

Book Your Visit

Arrange Your Visit

For questions regarding appointments, cancellations, or rescheduling, please feel free to contact us. We are here to ensure you have the best experience possible.

About Us

Belle Ame Skin and Beauty Lounge in Vancouver, BC, specializes in advanced skin treatments like camouflage tattoos, inkless camouflage, permanent makeup, and custom lash and brow treatments. Our expert technicians provide personalized care in a relaxing environment, helping you achieve healthy, glowing skin. Whether you’re looking to enhance your natural beauty or address specific skin concerns, we’re here to support you on your skincare journey.

Get In Touch

2941 Kingsway, Vancouver, BC V5R 5J2

+1 (778) 238 9305

[email protected]

Monday – Sunday 9:30 AM – 7:00 PM

Closed on Holidays

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